Refund Policy

💬 Refund Policy – La Bubu

Thank you for shopping at La Bubu! We want you to love your purchase. If something isn’t right, we’re here to help.

🔁 Returns

We accept returns within 30 days from the purchase date.

You have 14 days from the delivery date to request a return.

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition you received it.

  • It must also be in the original packaging.

To start a return, please email us at labubu@gmail.com with:

  • Your order number

  • The reason for return

  • A clear photo (if the item is damaged or incorrect)

We will reply with instructions on how to return your item.

💸 Refunds

Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed within 5–10 business days to your original payment method.

Please note:

  • Original shipping costs are non-refundable

  • If the item is not in its original condition, we may only offer a partial refund

📦 Exchanges

We do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.

🚫 Non-Returnable Items

We cannot accept returns on:

  • Custom or personalized orders

  • Sale items marked “final sale”

  • Items returned after 14 days

📍 Return Address

La Bubu
Via Garibaldi n. 146 / 1
09096 Santa Giusta (OR)
Italy

📩 Need Help?

Email us any time at labubu@gmail.com — we're happy to help!

Would you also like a Shipping Policy and Terms & Conditions to go with it?